Cashback+

Gift cards are sent to the email address registered with your banking profile. Occasionally our emails will find their way into a junk or spam folder or the promotions tab; please check there first. If you have yet to receive an email from Cashback+, please get in touch with support@prizeout.com for immediate assistance.

You can access your previously purchased gift cards either through email confirmation or through your Cashback+ Wallet, which is accessible in the menu of the Cashback+ marketplace. In your Cashback+ Wallet you'll be able to view all your previously purchased cards in one place.

If you no longer have access to the email account on file, please update your email address in your banking profile. Once updated, please reach out to support@prizeout.com to confirm the change and have the previous cards sent to your new email address.

You can visit the Cashback+ Help Center for detailed instructions on most cards. Otherwise, please contact the Cashback+ support team at support@prizeout.com. Brand websites can have different methods of accepting gift cards, and the support team is happy to help if there are any issues.

Yes, once claimed the digital gift card claim page can be printed. 

Typically gift cards cannot be canceled or exchanged. However, you can reach out to Cashback+ support for guidance at support@prizeout.com for assistance with the card in question.

With certain email accounts, gift card emails can get threaded together. This can especially be an issue with Gmail accounts. Please check the inbox where the gift card was sent to see if other emails are tethered to that email. If you have confirmed this is not the issue, please contact support@prizeout.com to have the gift card resent as quickly as possible.

No problem! If you can locate the original email from when you received the gift card, click on the link to reclaim your card. Alternatively, if you have created a Cashback+ account, you can view and access any of your cards there. If you cannot find the original email, reach out to support@prizeout.com for assistance.

Cashback+ provides the best bonus offers for all users. The options may change depending on a variety of factors including previous purchase history, location, and more.

We would suggest the business reaches out to Cashback+ Merchant Support for more information about onboarding and book a meeting to learn more. The Merchant Team can be reached at merchantsupport@prizeout.com. 

If you have a question that still needs to be answered, please visit the Cashback+ Help Center or contact a dedicated support team member at support@prizeout.com. During regular business hours, Cashback+ typical response time is within 30 minutes. Please allow extra time on nights and weekends, and please know all correspondences will be addressed as quickly as possible.