Member Notices
January 23, 2023
Due to the weather, Bellwether branches will be closed Monday, January 23rd for the safety of our employees and members. Our Contact Center will be open and can be reached at 1-866-996-9828 or use our online or mobile banking services until we resume normal business hours Tuesday, January 24.
January 20, 2023
We are aware of phone and text scams affecting our members. As a reminder, please do not respond to any texts, links, or pop-ups pretending to be Bellwether. Do not give out online banking credentials or card information. Rest assured that we have not been part of a data breach and your information remains secure with us. If you have a suspicious call or text, please call us instead at 1-866-996-9828.
January 12, 2023
Bellwether branches and offices will be closed Monday, January 16th in honor of Martin Luther King Jr. Day.
Our online and mobile banking services will still be available while we are closed.
December 15, 2022
Be aware, there have been reports of fraudsters contacting credit union members with incoming phone numbers spoofed to appear as legitimate credit union numbers.
- The fraudster is telling the member that there is a problem with their debit card.
- They ask the member to verify a made-up transaction and then ask the member to provide the last four digits of their debit card number and “online passcode”.
- When the member responds that they do not have a passcode, they are instructed to create one and then provide the multifactor authentication (MFA) code to the fraudster.
- It appears at this point the fraudsters now have access to the member’s online banking and begin to transfer funds from savings to checking.
- The fraudster then conducts transactions on the member's card.
- The fraudster then instructs the member that they will receive two texts regarding unauthorized transactions and how to respond to those texts. The first text is suspected to be from the fraudster, while the second was from the credit union's fraud department.
- Reports say members can be on the phone with the fraudsters for 30 to 60 minutes.
Remember: Bellwether Community Credit Union never asks for your personal or account-related information such as account numbers, social security numbers, passwords or PINs over the telephone, in emails, or in text messages. If you receive a call, email or text message asking for this information, please let us know by calling 1-866-996-9828 or sending us an email at spam@bccu.org. Do not reply directly to the request.
December 14, 2022
Due to delays with the card printing facility, we are experiencing an additional two week delay in the delivery of new debit and credit cards. We apologize for the delay.
December 1, 2022
Bellwether branches and offices will be closed Saturday, December 24th and Monday, December 26 for the Christmas holiday.
We will also be closed Saturday, December 31st and Monday, January 2nd for the New Years holiday.
Our online and mobile banking services will still be available while we are closed.
November 11, 2022
Bellwether branches and offices will be closed Friday, November 11 in honor of Veterans Day. Our online and mobile banking services will still be available.
May 2, 2022
As a thank you to our staff, Bellwether Community Credit Union will be closing its branches and contact center early on Tuesday, June 7 at 3 p.m. for an Employee Appreciation Event. Online banking and our mobile app will be available. We will resume normal business hours on Wednesday, June 8. Rain date is scheduled for Tuesday, June 14.
Due to this, an updated schedule will be as follows:
- Outgoing domestic and international wires-12:00 pm
- Pay by Phones-1:00 pm
- Share drafts-Exceptions will be processed on the 7th by noon – exceptions afterwards will be processed on the 8th
- External Transfers/Dealer Fundings-12:00 pm
- Mobile deposits-1:00 pm