Privacy Policy | BCCU

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Bellwether online privacy practices

Revised as of 5/2022.

Bellwether Community Credit Union (BCCU) is committed to safeguarding information about our members and visitors to our website. Our Privacy Policy explains our collection, use, retention and security of member information and applies to users of our products and services. Online activities may be subject to both our Privacy Policy and our Online Privacy Practices.

See our Children's Online Privacy Policy as it relates to our "Save It Today!" Kid's Club, and which is issued in conjunction with this Privacy Statement, by clicking here.

These Online Privacy Practices explain our use of the information we collect about you when you visit our website. They do not constitute a contract or create legal rights or modify or amend any agreements BCCU has with its members or visitors.

Online Privacy Practices:

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number
  • Account balances
  • Payment history
  • Transaction or loss history
  • Credit history
  • Credit card or other debt
How? All financial companies need to share members' personal information to run their everyday business. In the section below, we list the reasons Bellwether Community Credit Union chooses to share; and whether you can limit this sharing.


 Reasons we can share your personal information  Does BCCU share?  Can you limit this sharing?
For our everyday business purposes -
such as to process your transactions, maintain your
account(s), respond to court orders and legal
investigations, or report to credit bureaus
Yes No
For our marketing purposes -
to offer our products and services to you
Yes No
For joint marketing -
to offer our products and services to you
Yes No
For our affiliates' everyday business purposes -
information about your transactions and experiences 
Yes Yes
For our affiliates' everyday business purposes -
information about your creditworthiness
No N/A - We don't share
For our affiliates to market to you Yes Yes
For non-affiliates to market to you Yes Yes
To limit our sharing

Click here to download and print the privacy form

Bellwether Community Credit Union, 425 Hooksett Road, Manchester NH 03104

Please note:

If you are a new member, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our member, we will continue to share your information as described in this notice. However, you can contact us in writing or in person to limit our sharing.


Questions? Contact a Member Services Representative at 1-866-996-9828 or go to or visit one of our branch offices in Manchester, Bedford, and Nashua. NOTE: When you call during business hours, one method we may use for member verification is sending a text to your phone. You authorize your wireless carrier (AT&T, Sprint, T-Mobile, US Cellular, Verizon, or any other branded wireless operator) to disclose to Bellwether Community Credit Union and its third-party service providers your mobile number, network status, customer type, customers role, billing type, mobile device identifiers (IMSI and IMEI) and other subscriber status and device details, if available, solely to verify your identity and prevent fraud for the duration of the relationship. See our Privacy Policy to how we treat your data.


Who We Are  
Who is providing this notice? BCCU means Bellwether Community Credit Union
What We Do  
How does BCCU protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.  We also maintain other physical, electronic, and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.
How does BCCU collect my personal information?

We collect your personal information, for example, when you

  • Open an account
  • Apply for a loan
  • Seek advice about your investments
  • Make deposits or withdrawals from your account
  • Give us contact information
  • Use your credit or debit card
  • Provide account information

We also collect your personal information from other, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing? Federal law gives you the right to limit only
  • Sharing for affiliates' everyday business purposes - information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing with non-affiliates who market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.
  • Our affiliates include Bellwether Insurance Services, LLC. We currently do not share information with Bellwether Insurance Services, LLC.
Nonaffiliates Companies not related by common ownership or control. They can be financial and non-financial companies.
  • Non-affiliates we can share with include companies such as credit bureaus, data processors, credit and debit card processing networks, insurance companies, and mailing and distribution services. Our nonaffiliates also include Northeast Planning Associates.
Joint Marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners ancillary services such as identity theft protection.
Other Important Information
For Alaska, Illinois, Maryland and North Dakota Customers. We do not share personal information with non-affiliated institutions, for them to market to you or for joint marketing, without your authorization.
For California Customers. We do not share personal information with non-affiliated institutions, for them to market to you or for joint marketing, without your authorization. We will also limit our sharing of personal information about you with our affiliates to comply with all California privacy laws that apply to us.
For Massachusetts, Mississippi and New Jersey Customers. We will not share personal information from deposit or share relationships with non-affiliates, either for them to market to you or for joint marketing, without your authorization.
For Vermont Customers. We do not share personal information with non-affiliates, for them to market to you or for joint marketing, without your authorization, and we do not share personal information with affiliates about your creditworthiness without your authorization.



Mobile Permissions

Permissions Function Example

Allows access to the device's camera for mobile check deposit.

Mobile Remote Deposit

Allows access to location maps and directions to centers and ATM locations.

Access to External Storage Allows access to files/media on the device for optional Secure Message attachments. Secure Message Attachments

Allows access to contacts on the device for P2P recipients.

Person to Person Payments

Allows access to the device's microphone for optional Chat functions.

Phone NH

Allows access to information about the user's device for device identification.

Malware / Anti-Phishing for Easy Solutions Integration

Allows access to stored images on the device.

Receipt Capture, Mobile Remote Deposit


Bellwether Community Credit Union Children’s Online Privacy Statement
(Supplement to standard Right to Privacy brochure)

Bellwether Community Credit Union is committed to safeguarding information about our members and visitors to our Web site. This includes information that we may receive from children.

This Online Children’s Privacy Statement explains our collection, use and security of personal information received from a child, as it required and relating to The Children's Online Privacy Protection Act (COPPA). This Act was passed to give parents/guardians increased control over what information is collected from children online and how such information is used. The law applies to websites and services directed to, and which knowingly collect information from, children under the age of 13. Bellwether Community Credit Union does not knowingly collect personal information from children.

Personal Information

We do not collect personally identifying information from our Web site through the use of cookies or any other tracking features. We use session variables to monitor site usage. This provides us with information to determine how best to maintain our site.

The only information Bellwether receives online from children is email they have sent to us. Email generated from children is deleted once we have responded to any requests. Information we receive from a child could include their name, address, age and phone number. We may use the personal information to sign your child up for a kids club event, kids club newsletter, or for birthday card mailings. We do not require a child to disclose more information than is reasonably necessary to participate in contests, games or other activities, or as a condition of participation. We do not provide any personal information from children to third parties or our affiliates.

Personal information about children using our site is available only to those who work on the site or who provide technical or other fulfillment support services to the site. If you have any questions please reach out to our Marketing Department at

Third Party sites:

It is our practice to link only to the sites of well-known, reputable companies. Nevertheless, we are not responsible for the content or information collection practices of any other site.

This privacy statement is for general guidance and does not constitute a contract or create legal rights, and does not modify or amend any agreements we have with our members.

Parental Consent:

We will not collect, use or disclose personally identifiable information from a child without obtaining prior parental consent. At this time, we do not collect personally identifiable information. Should that policy change, we will notify parents, post the fact that information is being collected, obtain consent from parents in compliance with COPPA, and inform parents about procedures available to review and/or prevent the information from being collected. If you have any questions or concerns about Bellwether Community Credit Union’s Children’s Online Privacy Protection Policy, you may email our Marketing Department at

For additional information on COPPA protections, you can also visit the Federal Trade Commission's website at:


Download our Privacy Mail-in Form here.

Mail To:
Bellwether Community Credit Union
425 Hooksett Road
Manchester, NH 03104

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