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Bellwether Community Credit Union Go to main content

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Job Openings: Personal Banker

Location of Position:Merrimack, NH
Salary:Full-time Non-Exempt



Bellwether Community Credit Union (BCCU) is seeking an outgoing and energetic professional for the position of Personal Banker in the Contact Center. For over 98 years, we’ve made New Hampshire our home and have provided thoughtful guidance and customized solutions to help our members. As one of the “Best Places to Work” in New Hampshire, BCCU is a community based credit union with a strong commitment to “people helping people”.

The Job

The Contact Center Personal Banker will primarily help with member service and sales requests from incoming calls, online banking, as well as online loan applications. They will work with existing members and prospective new members that contact us via phone or online inquiry, uncovering financial needs, and offering member-centric solutions. This individual will market our products and services, cross-sell and process consumer loans (including vehicle loans, personal, credit card, and home equity lines). The Contact Center Personal Banker will also refer business to BCCU’s Business Services and Residential Lending Teams.

Essential Dutie

  1. Responsible to ensure error free and accurate completion of all member requests including: routine bank transactions, account openings, loan applications, servicing requests, and loan closings.
  2. Identifies service into sales opportunities and provides recommendations of credit union products and services when interacting with members.
  3. Performs other duties and tasks as required.

s and Responsibilities




  • Applicants should have a minimum of one year sales and/or call center experience in a financial institution
  • Be comfortable with technology
  • Have a demonstrated track record of cross-selling success in a member/customer service environment.
  • Requires intermediate computer skills (including MS Office Suite)
  • Excel in a fast-paced collaborative team environment

Additional Desired Attributes:

As part of the Bellwether Family, you’ll experience our commitment to your personal and professional success through our “Best Places” culture, training opportunities, competitive salary and above average benefits package.

How to Apply

Apply Online for Personal Banker
Upload Your Resume for Personal Banker

If it is more convenient you may also complete and print an employment application and submit along with a copy of your resume to Credit Union Name in person or by mail to:


Bellwether Community Credit Union
Attn: AVP/Administration
425 Hooksett Road
Manchester, NH 03104


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Best 2012 Companies to work for  Best 2013 Companies to work for  Best 2014 Companies to work for
Best of NH 2015 Best of NH 2018
BCCU is an equal opportunity employer.

Ready to join our team, apply online or upload your resume.

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