Location of Position: | Merrimack, NH |
Salary: | Full-time – Non-Exempt |
Overview
Bellwether Community Credit Union (BCCU) is seeking an outgoing and energetic professional for the position of Contact Center Member Consultant. For over 99 years, we’ve made New Hampshire our home and have provided thoughtful guidance and customized solutions to help our members. As one of the “Best Places to Work” in New Hampshire, BCCU is a community based credit union with a strong commitment to “people helping people”.
The Job
The Contact Center Member Consultant will primarily help with member sales and service requests from incoming calls, online banking, as well as online loan applications. They will work with existing members and prospective new members that contact us via phone or online inquiry, uncovering financial needs, and offering member-centric solutions. This individual will market our products and services, cross-sell and process consumer loans (including vehicle loans, personal, credit card, and home equity lines). The Contact Center Member Consultant will also refer business to BCCU’s Business Services and Residential Lending Teams.
Essential Duties and Responsibilities
Qualifications
Work Environment
As part of the Bellwether Family, you’ll experience our commitment to your personal and professional success through our “Best Places” culture, training opportunities, competitive salary and above average benefits package.
Apply Online for Contact Center Member Consultant
Upload Your Resume for Contact Center Member Consultant
If it is more convenient you may also complete and print an employment application and submit along with a copy of your resume to Credit Union Name in person or by mail to:
Bellwether Community Credit Union
Attn: HR
425 Hooksett Road
Manchester, NH 03104
” Patrice Exilus
” Jeff Benson
” Kristina Norton
The People of Bellwether
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My opinions are valued and have made an impact. It gives me more motivation to come up with other ideas.
Operations Manager“
We have a great culture here and it's no accident. We work at it every day.
SVP/COO“
Bellwether is a good mix for me. It is big enough to grow and small enough to offer that personal connection. My career is important to them too.
Mortgage Loan Closer
BCCU is an equal opportunity employer.