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Frequently Asked Questions

Frequently Asked Questions

little green cog with checkmarkVIDEO: How to Log In & Overview

Will any of my account numbers be changing?
No, none of your account numbers or membership numbers will change.

What if I have a Joint Owner on one or more of my accounts?
In order to properly view the accounts that you are associated with, joint members (members whose names appear second on account documents) will need to establish their own Login ID for Online or Mobile Banking.  Joint members can do this by visiting and clicking on the First Time User link and following  the prompts to establish a Username and Password.

screenshot highlighting first time user link

Will my Bellwether debit or credit card work over the weekend of April 16 and 17?
Your debit card and credit cards are not directly affected by this upgrade and will work during this weekend.

How will Online or Mobile Banking be changing?
Click here for more details on how the upgrade will affect your Online or Mobile experience. 


VIDEOS: How to Log in & Online Banking Overview

Primary Member First Time Logging In 

Joint Member First Time Logging In

Overview of new Online experience


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