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Contact Center Sales & Service Representative

Bellwether Community Credit Union (BCCU) is seeking a dependable, sales-orientated individual to assist members in our fast-paced call center (Contact Center). This position is located at our Operations Center in Merrimack, NH. This sales and service-focused position will involve member service calls and Web inquiries, selling and processing consumer loans (including vehicle secured, personal, credit card, and home equity loans/lines), and cross-selling additional products and services. Applicants should have a minimum of one year sales and/or call center experience in a financial institution, be comfortable with technology, and have a demonstrated track record of cross-selling success in a high volume member/customer service environment. Responsibilities include opening new deposit (IRAs, certificates) and loan accounts, fulfilling member requests and research.

This paid hourly position, with sales incentive benefits, requires intermediate computer skills (including MS Office Suite) and candidate should possess strong multi-tasking ability, excel in a fast-paced collaborative team environment, and be steadfast in achieving effective resolutions.

BCCU is a community based credit union with 92 years of commitment to “people helping people”. We offer a competitive wage with an above average benefits package including: competitive salary; 401k with employer contribution and matching; health, life, dental, and vision insurance; tuition reimbursement; flexible spending account; employee assistance program; and a professional, team-oriented atmosphere.

Please fax, email or mail resumes (no phone calls please):
Bellwether Community Credit Union
Attn: AVP/Administration
425 Hooksett Road
Manchester, NH 03104
Fax 1-603-645-8019
Email: hr@bccu.org

     

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