Contact Center Financial Services Representative

Manchester/Nashua, NH

Requirements:
Bellwether Community Credit Union (BCCU) is seeking a dependable, detail-oriented individual to assist members in our fast-paced call center (Contact Center). This growing Manchester-based department will be relocating to Nashua, NH in late 2009. This sales and service-focused position will entail member service calls and Web inquiries, processing and approving consumer loans (including vehicle secured, personal, credit card, and home equity loans/lines), and cross-selling additional products and services.

Applicants should have a minimum of one year risk-based consumer lending experience and member/customer service experience, be comfortable with lending compliance, and have a demonstrated track record of cross-selling success in a high volume member/customer service environment. Responsibilities include opening new deposit (IRAs, certificates) and loan accounts, fulfilling member requests, and research.

Position requires intermediate computer skills (including MS Office Suite) and candidate should possess strong multi-tasking ability, excel in a fast-paced environment, and be steadfast in achieving effective resolutions.

BCCU is a progressive, technology-focused credit union with over 85 years of commitment to "people helping people". We offer an "above average" benefits package including: competitive salary; sales incentive program; 401k with employer contribution and matching; health, life, dental, and vision insurance; tuition reimbursement; flexible spending account; onsite fitness facility; employee assistance program; and a professional, team-oriented atmosphere.

Please fax, mail or e-mail resumes (no phone calls please) to:
Bellwether Community Credit Union
Attn: VP/Administration
425 Hooksett Road
Manchester, NH 03104
Fax: (603) 645-8012
E-mail: hr@bccu.org

BCCU is an equal opportunity employer.

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